Bug Reports

IonShield.ca and www.ionshield.ca are down again. Why is there this many problems with ionshield.ca but no problem with www.naturapeace.com ? It's both hosted at ucraft old and I bought the domain on godaddy in both cases. Never had 1 problem with naturapeace and SO MANY problems with ionshield. You had issue with security with ionshield, many networks are blocking it, never happened with naturapeace. This is absurd. I can't have to call you back every 6 months with a down website cause ucraft fucked it up and spend 5-10 hours on the phone every 6 months. If I switch service provider, I'll have to remake the whole website. This won't go down well. Fix this. Last time I'm making such a request, next time I'm canceling all products @ Ucraft and there's going to be a salty review. It's shitty service. This is absurd.

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I have had this problem for years. When i try connecting to ucraft using my home internet (fiber optics cable) it gives me this error. "Unable to connect Firefox can’t establish a connection to the server at accounts.ucraft.site ." This persists whether I use firefox, chrome, or edge. But when I connect using mobile phone data, or have a VPN running on my desktop, it allows me to connect. So ucraft has some issue with my IP address

Description: When making changes specifically for the mobile breakpoint, the modifications are also applied to the desktop view. Despite selecting "Mobile" in the visibility settings, the changes do not remain exclusive to the mobile version. Steps to Reproduce: Open the editor and switch to the mobile breakpoint. Make a design or layout change (e.g., adjust spacing, font size, or hide/show elements). Save and preview the changes. Switch back to the desktop view. Observe that the changes made for mobile are also reflected on the desktop. Expected Behavior: Changes made on the mobile breakpoint should remain exclusive to mobile and should not affect the desktop view. Actual Behavior: Edits applied in the mobile breakpoint impact desktop design as well. Additional Notes: Tested on MacBook Pro. Cleared cache and refreshed the editor, but the issue persists.

I am unable to duplicate the products in the dashboard.

Hi, I have generated the logo, but the text is not correct. The word “Custom” has an extra letter after t. Also, the word “Construction” is misspelled: Conrttruction. How can I edit these before purchase? Thanks

The slider exhibits erratic behavior. After manual sliding, it halts momentarily but then continues moving in conflicting directions, alternating between right and left. Please see the screen-recording here: drive.google.com/file/d/16XkPYVpqqr0BT-CBOrRDDbGSJNdASzqX/view?usp=sharing